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Our Commitment to Data Protection

calm-star is fully committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We recognise the importance of protecting personal data and respecting the privacy rights of individuals who interact with our organisation.

Data Controller Information

For the purposes of UK data protection legislation, calm-star acts as the data controller for personal data collected through this website and in connection with our educational services.

Contact details:
calm-star
47 Chancery Lane
London WC2A 1PL
United Kingdom
Email: [email protected]

Your Data Protection Rights

Under UK GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request a copy of the personal data we hold about you. This is commonly known as a Subject Access Request (SAR). We will respond to valid requests within one month of receipt.

Right to Rectification

You have the right to request that we correct any personal data that is inaccurate or incomplete. We will make corrections promptly upon receiving valid requests.

Right to Erasure

Also known as the "right to be forgotten," you may request that we delete your personal data in certain circumstances, including when the data is no longer necessary for the purpose it was collected, or when you withdraw consent.

Right to Restrict Processing

You have the right to request that we limit how we use your personal data in certain circumstances, such as when you contest the accuracy of the data or object to our processing.

Right to Data Portability

Where processing is based on consent or contract and carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.

Right to Object

You have the right to object to processing based on legitimate interests or for direct marketing purposes. We will cease processing unless we can demonstrate compelling legitimate grounds.

Rights Related to Automated Decision-Making

You have the right not to be subject to decisions based solely on automated processing that significantly affect you. We do not currently use automated decision-making processes.

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected] with your request. To help us process your request efficiently, please include:

We may need to verify your identity before processing your request. We will respond within one month, though this period may be extended by up to two additional months for complex requests.

Lawful Bases for Processing

We process personal data under the following lawful bases:

Data Breach Procedures

We have implemented procedures to detect, investigate, and report personal data breaches. Where a breach is likely to result in a risk to the rights and freedoms of individuals, we will notify the Information Commissioner's Office within 72 hours and affected individuals without undue delay.

International Data Transfers

We primarily process data within the United Kingdom. If any data is transferred outside the UK, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses approved by the Information Commissioner's Office.

Complaints

If you are not satisfied with how we handle your personal data or respond to your requests, you have the right to lodge a complaint with the Information Commissioner's Office:

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Information

We may update this GDPR information periodically to reflect changes in our practices or legal requirements. Please check this page regularly for the latest information about how we protect your data rights.